Discover how Equinox Lotorael could support your research: 32
Discover how Equinox Lotorael could support your research: 32

Privacy Notice: The Way We Handle Your Personal Data

Updated on: 29 April 2026

This notice covers equinoxlotorael-uk.live (collectively referred to as “we”, “us” or “our”) and explains how we collect, store, use and share (“process”) personal data when you visit or use our services (“Services”), including when you:

  • visit equinoxlotorael-uk.live or another site that links to this notice
  • contact us or take part in a business, marketing or other event we organise

This notice explains the privacy controls and rights that may be available to you. If you do not accept these practices, please refrain from using the Services. Send privacy enquiries or support requests to [email protected].

KEY POINTS

The overview below summarises the principal points. Please consult the detailed sections or contents list for the complete information.

What personal data may we process? This depends on your dealings with us and your use of the Services. See Data you provide.

Do we handle special-category data? No. We do not process personal data in special categories.

Do we obtain data elsewhere? No. The personal data covered by this notice is supplied directly by you.

Why do we use personal data? We use it to operate, improve and protect the Services, keep in touch with you and fulfil legal responsibilities. Further detail is provided in Use of information.

When and with whom could data be shared? Sharing is restricted to defined purposes and appropriate recipient categories. See Sharing information.

How do we safeguard data? We apply appropriate technical and organisational protections, while recognising that online systems can never be entirely risk-free. See Keeping information secure.

Your rights: Depending on your location, including where GDPR rules apply, you may have rights concerning your data. See Your data rights.

How can you reach us? Send a request through equinoxlotorael-uk.live/contact or contact us directly. We will respond within the timeframe required by applicable law.

CONTENTS

1. WHAT PERSONAL DATA DO WE GATHER?

Personal data you decide to share In brief: we process information that you voluntarily send to us. If you open an account, enquire about products, use platform features or contact us, this may include:

  • First name and surname
  • Telephone number
  • Email address
  • Password used to access your account
  • Technical details, such as IP address, browser type, language setting, access date and time, error logs, device identifiers and country

Sensitive information: we do not collect or process special-category personal data. Please keep any information you provide accurate, complete and up to date, and tell us when it changes. Information collected automatically In brief: some information is recorded automatically when you browse the site or use the Services. We may record technical details when you use the website or platform, even where you have not entered them yourself. This helps with security, troubleshooting and reliable service delivery. For instance, we may note the device used, pages viewed and length of a session. Like many online services, we use cookies and related technologies to save preferences and understand Service usage. Automatically recorded information can include:

  • Log and usage details: records of activity on the website, including IP address, pages viewed, features used, access times and error notices.
  • Device details: device type, operating system, browser and network information used to run and improve the service.
  • Location details: an approximate, and occasionally more specific, location estimated from your IP address or device settings. You can normally decline browser or device permissions, although some regional or language features may be limited.

2. HOW DO WE USE INFORMATION?

In brief: information allows us to provide, manage and protect the Services, communicate with you and satisfy relevant obligations. Depending on our relationship with you, we may use it to:

  • Open and manage user accounts
  • Deliver requested services and platform features
  • Respond to enquiries and provide customer assistance
  • Send service messages, including notices about product or policy changes
  • Ask for feedback and explain Service functionality
  • Send marketing according to your preferences, with an unsubscribe option available at any time
  • Show promotional or advertising content that may be of interest
  • Secure the platform and identify fraud, misuse or unauthorised access
  • Review usage patterns to improve the Services
  • Assess and optimise marketing campaign results
  • Safeguard vital interests, including steps intended to help protect people from harm

3. WHICH LEGAL BASES APPLY?

In brief: we process personal data only when a lawful basis permits us to do so, such as consent, a legal duty, contractual necessity, vital interests or legitimate interests. If you live in the European Union or United Kingdom, the GDPR or UK GDPR may permit processing on these grounds:

  • Consent - you have agreed to the processing and may withdraw that agreement at any time; more information is provided below.
  • Contract - processing is required to make an agreement with you or carry out its terms.
  • Legitimate interests - processing serves reasonable business purposes that do not unjustifiably override your rights, such as relevant communications or platform security.
  • Legal obligation - processing is needed to comply with a statutory responsibility or a lawful request from a public authority.
  • Vital interests - processing is necessary to protect a person’s life or physical wellbeing.

4. WHEN CAN DATA BE SHARED, AND WITH WHOM?

In brief: information is shared only for identified purposes and with chosen recipients. These may include suppliers that assist with hosting, analytics, customer support or identity checks.

  • Affiliate and referral marketing services
  • Providers handling registration and sign-in verification
  • Analytics and platform-performance services

Information may also be shared as part of a business sale or reorganisation, through Google Analytics, with companies in our corporate group or for advertising activity conducted together with partners.

5. LINKS TO THIRD-PARTY SITES

The Services may contain links to, or advertisements for, websites operated by other organisations. We do not control or manage those sites and cannot accept responsibility for their content or privacy practices.

6. COOKIES AND SIMILAR TOOLS

Cookies and comparable technologies can recognise your browser, remember settings, keep sessions secure and help us analyse traffic. You can manage or disable them through your browser, but blocking some cookies may reduce functionality.

7. HOW LONG DO WE KEEP DATA?

Personal data is retained for only as long as necessary to provide the Services, satisfy regulatory duties or handle potential disputes. Once there is no lawful reason to retain it, we delete or anonymise the information.

8. PROTECTING YOUR INFORMATION

We apply security measures commonly used in the industry, although no system connected to the internet can guarantee complete protection. Using the Services involves the normal risks of online activity.

9. CHILDREN’S INFORMATION

In brief: no. We do not knowingly obtain personal data from anyone below the age of 18. If you believe that a child has sent us personal data, please contact us. We will review the circumstances and decide whether the information should be removed.

10. YOUR DATA PROTECTION RIGHTS

In brief: the rights available to you depend on your country of residence and may include protections under the GDPR in the European Union. These rights are intended to give you meaningful control over your personal data. You can review, change or delete information through your account. Depending on applicable law, you may also be able to:

  • Ask for a copy of the personal data we hold and details of how it is used.
  • Request correction of inaccurate information or removal of data that is no longer required.
  • Ask us to restrict processing or object to particular uses, including marketing.
  • Receive your information in a structured, widely used and machine-readable format where legally required.
  • Ask not to be subject solely to an automated decision, including AI-based profiling, where no human reviews the result.

To exercise a right, use the contact details in the “CONTACT” section. We will answer within the period set by law. If you are in the EEA or United Kingdom, you may also raise a concern with the data protection authority responsible for your area if you consider our processing unlawful. Withdrawing consent: where consent is the relevant basis, you can withdraw it at any time by contacting us. This will not make earlier lawful processing invalid. Marketing preferences: you can stop promotional emails through “Unsubscribe”, reply “STOP/UNSUBSCRIBE” to an SMS or contact us. Necessary service messages, including operational notices, may still be sent. Account information You can view or amend your account details:

If you request account closure, we will deactivate the account and remove personal data from active systems. We may keep a limited record where necessary for fraud prevention, resolving disputes or meeting legal requirements. Cookies and related technologies: browsers commonly accept cookies automatically. You can alter browser settings to reject or erase them, though some features may then stop working. For choices about interest-based advertising, visit aboutads.info/choices. Send questions about your data protection rights to [email protected]

11. DO-NOT-TRACK SETTINGS

Some browsers can send a “Do-Not-Track” (DNT) signal, but no single technical standard currently explains how websites must respond. We therefore do not presently act on DNT signals. If an accepted standard is established, we will update this notice.

12. CHANGES TO THIS NOTICE

We may amend this notice periodically, including where changes in applicable law require further detail or different wording. When an amended version is published, we will revise the date above and the updated terms will take effect from publication. If the changes are significant, we may display a website notice or contact you directly. We suggest reviewing this page from time to time.

13. CONTACT DETAILS

Please email questions, requests or comments to: [email protected]

14. ACCESS, UPDATES OR ERASURE

You may ask to access, correct or delete your personal data at any time via equinoxlotorael-uk.live/contact. We will assess your request under the data protection laws that apply to you.